Aim High support

Need help with Aim High: Catch And Collect? Contact Behncke Mobile Games at bxb@behnckemobilegames.com.

Report a problem

Tell us your device model, operating system, game version, what happened and what you expected. A screenshot can help, but remove any personal information first. Parents and guardians should contact us on a child's behalf.

Restore Remove All Ads

On the mobile edition, sign in to the same Apple or Google store account used for the purchase. Open the game settings, choose Remove All Ads, then Restore Purchases and complete the parent interaction. An internet connection is needed. Apple and Google purchases do not transfer between platforms. There is no subscription.

Missing progress

Progress is saved on this device or browser. Mobile and browser saves do not synchronize. Avoid uninstalling the game or clearing browser storage while investigating a save problem. Email us with what happened before the progress changed.

Ads and free upgrades

Rewarded ads are optional and may be unavailable while offline or when the provider has no ad. Complete the ad to earn the displayed upgrade; closing early may not earn it. If you own Remove All Ads, occasional free upgrade offers do not require watching a video.

Purchase or refund help

Apple or Google handles payment and refund decisions. Do not email card details or passwords. Use Apple purchase support or Google Play support for store billing help.

Privacy

Read the Aim High privacy policy or send privacy requests to bxb@behnckemobilegames.com.